CF/05Product · Software2025
ChairLock
Product Platform
A product surface built around a physical device — clear installation flows, owner accounts, and structured support.
StatusIn development
EngagementIn progress
StackTanStack · Postgres · Cloudflare
OwnershipClient-owned
Scope
- 01Product Architecture
- 02Owner Portal
- 03Installation Flow
- 04Support System
Deliverables
- ·Product website and positioning
- ·Owner account and device registration
- ·Illustrated installation flow
- ·Structured support and warranty portal
§ Approach
How the work came together.
01
The brief
ChairLock is a physical product. The digital surface had to earn its place — clear installation, a real owner account, and support that behaves like support.
02
The response
We architected the platform around three questions: what am I buying, how do I install it, and what happens if something goes wrong. Each answer got its own considered surface.
03
In development
Owner portal and support system currently in build. Full writeup at launch.
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